Services

More than Products – Partners with your Institution

InfoEd Global and our professional team of Services Consultants are dedicated to combining InfoEd’s best practices with your specific institutional requirements across the breadth of mission-critical support activities:

• Data transformation
• Systems integration
• Research administration consulting
• Implementation services
• Product education

Our team will work with you to bring your legacy data into your InfoEd system, create a mechanism for real time system integration, and ensure you are optimizing your investment in InfoEd.

• Integration Services

  Utilizing web services, system APIs, or batch processes, we develop technical integration plans that best match your requirements. We ensure data flows cleanly to and from InfoEd and related systems, and consult with you for the best technical solution that will allow your system to interact with one another.

  • Single Sign On (SSO)

    A seamless single sign on integration, regardless of your technology (Kerboros, LDAP, Shibolleth, SAML etc.)

  • Financials, HR, Document Management and more

    Interfacing with products like Peoplesoft, Oracle, Banner, SAP, Share Point, OnBase, and many more, our Integration team has experience in integrating InfoEd with any of your other internal systems.

  • Non-InfoEd Systems Interface

    Provide access, integration and actionable attributes from other research systems, into your InfoEd interface

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• Installation Services

  While institutions differ, they share a common goal – to ensure configuration plans provide the largest return on investment possible. With this in mind, InfoEd thoroughly charts your requirements and works with you to make your goals a reality through the following services:

  • Business Process Mapping

    On-site consultants who understand your business goals and objectives in adopting an eRA system

  • Prototyping

    Implementation consultants work with your team to rapidly move the project into prototyping; so, you can begin working with the InfoEd system and your business processes quickly

  • Training

    InfoEd will provide needs-based training, partnering with your team to develop a training plan that meets the specifications of your project

  • Data Transformation

    The InfoEd Global Integration team will develop a data transformation plan to ensure your legacy data is brought seamlessly in the InfoEd database

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• Staging Areas

  The Enterprise and Financial staging areas allow you to insert into and synchronize your human resources and organizational data, as well as your general ledger data, with the InfoEd system. This will allow you to be certain your user community has access to the most current data possible.

  • Enterprise Staging Area (ESA)

    Provides institutions with a dynamic way to streamline, integrate, and manage their enterprise data to simplify and automate business processes.The ESA integrates the following basic enterprise data within InfoEd:

    • N-tier Organizational Hierarchy [Departments]
    • Sponsors and Sponsor Types
    • Locations or Facilities and HR Data [People]
  • Financial Staging Area (FSA)

    Provides institutions with a dynamic way to streamline, integrate, and manage their financial data to simplify and automate business processes.The FSA brings in transactions from legacy financial, purchasing, and payroll systems, and applies them to InfoEd.The FSA also provides synchronization for legacy financial systems, keeping InfoEd and financial accounts synchronized.

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• Consulting

  Twenty years in service to the world of Research Administration has taught us a few things. Most importantly, we’ve learned that no two institutions are entirely alike.

  InfoEd Global Consultants are industry experts. Former Research Administrators that guide the entire InfoEd development process and assure our solutions are built to improve your day-to-day interaction with InfoEd, not simply to satisfy the requirements of technology.

  Talk to us about how we can work together to improve your eRA work flow and business practices.

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